10 good reasons to opt for
a Managed Service Provider

You feel overwhelmed by your IT, you no longer know what to invest in first and you are concerned that you are not completely GDPR-compliant? Reason enough to outsource your IT to a Managed Service Provider (MSP). For those who still have their doubts, here we set out 10 good reasons to join forces with an MSP:

1. More focus on your core business

Leave IT to specialists, so that you can also focus on your own core business. This means that there is more time available for things that are really important for your business, such as good customer service and the development of new products and services.

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2. Buy IT services at a lower and predictable cost

Instead of large periodic capital investments in IT provisions, you pay for your IT infrastructure and management as a service through an MSP. Your IT costs will therefore shift from Capex to Opex, so that you pay a fixed and predictable amount per month.

3. Always count on a team of experienced experts

Your MSP has a team of committed and experienced IT specialists in-house who are always available to you. So you don't have to invest in the expensive business of recruiting ‘hard-to-find’ IT profiles and in keeping internal IT knowledge up-to-date. Through your MSP, you gain access to every kind of expertise whenever you need it and you can be assured of continuity.

4. Receive tailored advice on innovation and growth opportunities

IT can and should be more than a basic provision. IT is also a facilitator and accelerator of innovation and growth in your company. Here too you should make the right technological strategic choices. Your MSP helps you with this and gives advice specially tailored to your company.

5. Work in an environment that complies with privacy and security rules

The legislation on privacy and security, such as the GDPR, is fairly complex. Are you unsure about what is involved and what you need to do to be compliant? With an outsourced IT environment you don't have to worry about these things. Your provider guarantees a highly secured and protected infrastructure. This keeps intruders, viruses and hackers at bay and there is immediate intervention if something does go wrong.

6. Enjoy an infrastructure that is always up and running

Your business could not operate without IT – it's as simple as that. Every technical problem has a negative impact: on the productivity of your employees, the availability of your customer service, the image of your company and on your turnover. The peace of mind that come with an optimally available IT system is therefore invaluable.

7. Opt for flexible scalability of your capacity

Instead of investing large sums in expanding your own IT capacity for growth, you pay an MSP only for what you actually use. Need more or less capacity? Then this can be adjusted flexibly whenever you want.

8. Leave your technical concerns to experienced hands

Why would you constantly worry about the availability, security and performance of your IT environment if you can hand over this responsibility to an external expert? Technology is evolving at breakneck speed and is becoming increasingly complex, making it impossible to provide all the resources and people in-house.

9. Rely on a Service Level Agreement that offers guarantees

Agree a clear SLA with your MSP that provides watertight guarantees about what will happen if there are problems: where do the responsibilities begin and end and how quickly should problems be resolved? You can also draw up multiple SLAs for the different components of your IT infrastructure. The more vital they are, the higher the guaranteed uptime. Are you already breaking into a sweat at the word 'downtime'? Then bear in mind that an MSP – thanks to the focus and economies of scale – can offer far more guarantees about availability than you could if you kept everything in-house.

10. Get the most out of hybrid cloud

Everyone agrees that a hybrid cloud environment offers the best guarantee for being able to call on extra capacity and computing power for using technologies such as Artificial Intelligence (AI), Machine Learning, Blockchain and Internet of Things (IoT) when the market, your organisation and your customers are ready for it. Not only can your MSP help you set up such a hybrid cloud environment, but they can also manage and protect it.

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