Cookie Statement

Cheops places great importance on your privacy and the protection of your personal data. In this Cookie Policy, we explain how we handle the personal data we collect via cookies, what we do with them and how we process these data. We consider it important to create and maintain an environment in which the users of our online environment can be sure that their information will not be misused.

1. General
This cookie policy (“Cookie Policy”) governs the use of cookies and similar technologies as part of your use of our website (the “Website”) and related services (collectively referred to hereinafter as “Services”). This processing is carried out by Cheops Technology NV as the data controller, with its registered office at Prins Boudewijnlaan 49, 2650 Edegem (“we”, “us”), registered with the CBE (Crossroads Bank for Enterprises) under number 0438.846.311 in accordance with the applicable legislation on the protection of personal data.  We act as the data controller when we process the personal data of the users of our online environment through the use of cookies.

We comply with the applicable data protection regulations, such as the General Data Protection Regulation No. 2016/679 (GDPR) and the national data protection laws. These regulations relate to the protection of your personal data and grant you rights with respect to these personal data.

The purpose of this policy is to state what personal data we collect through cookies and how we use your data after you have visited our Website via a desktop computer, tablet, smartphone or other device on which cookies are installed.

By continuing to use our Website and/or Services and by clicking “Accept” after being informed of the use of cookies and similar technologies, you acknowledge that you have carefully read this Cookie Policy and that you agree to it without reservation. As explained in this Cookie Policy, you can change your cookie preferences at any time.

 

2. What are cookies?

Cookies are small text files that contain small amounts of information and store information, such as your language preference, when you visit our Website.  These cookies are stored on your computer, tablet or smartphone when you visit our Website. Cookies may contain personally identifiable information, but this is not always the case.

When you visit our Website again at a later time, this cookie will send information to the Website so that the Website recognises your browser and can, for example, remember your language preference. Some cookies are used to enable certain functions on the Website or to measure how website visitors use our Website so that we can use this information to optimise the Website.

Cookies often have an expiry date, which means that they are automatically deleted after a certain time. Some cookies are deleted immediately after the browser is closed, such as session cookies, while other cookies remain on your device for a longer period of time.

3. Which cookies & why
When you visit and/or use our Website, we use cookies or similar technologies in order to collect and process personal data about you. Such cookies and similar technologies include:

Strictly necessary/essential and functional cookies

Strictly necessary cookies are essential for being able to navigate around the Website and use the features offered. Functional cookies remember the choices you have made, such as the country you visit the Website from, language preference and search parameters. Without these cookies, we cannot provide the services requested, such as remembering your login details. These cookies therefore ensure that we can offer you a more pleasant experience that better reflects your preferences. These cookies cannot track your browsing activity on other websites.

We may install these cookies without asking for your consent.

 

Marketing cookies or advertising cookies

These cookies collect information about your browsing habits to better tailor ads to your preferences. They are also used to limit the number of times you see a particular ad and to measure the effectiveness of an advertising campaign. These cookies are usually placed by third-party advertising networks. They remember the websites you visit and this information is shared with other parties such as advertisers. For example, we use external companies to show you more targeted ads when you visit other websites. You can see which companies we use in the table below.

These cookies are only installed on your device after you have given your consent.

 

Cookies for analytical and statistical purposes

These cookies collect anonymous information about how people use our Website. We use these cookies to find out how customers arrive at our Website, how they browse or use our Website and what can be improved, such as navigation and marketing campaigns. The data stored by these cookies do not contain any personal information that could be used to identity you.

 

Social media cookies/plugins

These cookies enable you to share what you have done on the Website on social media such as Facebook and LinkedIn. We have no control over these cookies. Here, the social media platform itself also acts as a data controller. Please refer to the privacy policy of the respective social media platform for more information about the operation and use of these cookies.

These cookies are only installed on your device after you have given your consent.

Name Type Aim Store Period
pll_language Functional Functional cookie – Accompanying language preference 1 year
PHPSESSID Functional Functional cookie – Saving the userstate of the current session Session cookie
__cfduid Functional CloudFlare – Used for loadbalancing HubSpot pages 1 month
__cfruid Functional CloudFlare – Used for loadbalancing HubSpot pages Session cookie
_dc_gtm_UA-# Statistical Google Tag Manager – Used for loading Google Analytics with Google Tag Manager 1 day
_gat_gtag_UA-# Statistical Google Tag Manager – Used for loading Google Analytics with Google Tag Manager 1 day
_ga Statistical Google Analytics – Registration of a unique ID in order to capture statistical data about website behaviour. 2 years
_gat Statistical Google Analytics – Registration of a unique ID in order to capture statistical data about website behaviour. 1 Day
_gid Statistical Google Tag Manager – Registration of a unique ID in order to be used when using triggers to capture statistical data. 1 Day
IDE Marketing Google Doubleclick – DoubleClick IDE cookies are used for serving targeted advertisements that are relevant to users across the web. Targeted advertisements may be displayed to users based on previous visits to a website. These cookies measure the conversion rate of ads presented to the user. 1 year
_hjid Marketing  HotJar – Registration of a unique ID in order to capture statistical data about website behaviour. 1 year
_hjIncludedInSample  Marketing HotJar – Registration if a visitor has been used with a sampling of website behaviour. 1 year
_hjTLDTest  Marketing HotJar – Registration if a visitor is visiting different subdomains. Session Cookie
__hssc  Marketing HubSpot – Registration of a unique ID in order to be used when using triggers to capture statistical data. 1 Day
__hssrc  Marketing HubSpot – Registration of a unique ID in order to be used when using triggers to capture statistical data. Session Cookie
__hstc  Marketing HubSpot – Registration of a unique ID in order to be used when using triggers to capture statistical data. 1 year
hubspotutk  Marketing HubSpot – Used for tracking returning visitors on the website 1 year
__ptq.gif Marketing HubSpot – Registration of device for visitortracking across different channels. Session pixel
_fbp  Marketing Facebook – Used for optimisation of ads running on Facebook platforms 1 day
Fr  Marketing Facebook – Used for optimisation of ads running on Facebook platforms 3 months
bcookie  Marketing Linkedin – Used for measuring Linkedin embeds, sharing and optimisation of ads running on Linkedin platforms 2 years
bscookie  Marketing Linkedin – Used for measuring Linkedin embeds, sharing and optimisation of ads running on Linkedin platforms 2 years
lang  Marketing Linkedin – Used in order to capture language selections Session Cookie
lidc  Marketing Linkedin – Used for measuring Linkedin embeds, sharing and optimisation of ads running on Linkedin platforms 1 day
UserMatchHistory  Marketing Linkedin – Used for measuring Linkedin embeds, sharing and optimisation of ads running on Linkedin platforms 29 days
lfuuid  Marketing LeadForensics – Registration of a unique ID in order to be used when using triggers to capture statistical data. 10 years
Leadforensics  Marketing LeadForensics – IP tracking of static company ip addresses in order to perform a matching of known visitors.

 

4. How are your data used and shared?

We may process and share the information we obtain through cookies with:

  • companies that belong to the group and/or with affiliates of the group; or
  • with any third party you have asked us to share your personal data with or with organisations with which you have agreed to share information, such as Facebook or other social media acting as data controllers; or
  • third parties who assist us with our Services. Some examples of third-party activities are data analysis and marketing support services. These companies are given access to the information processed through the cookies, but only when it is strictly necessary to carry out their activities. They may not use your data for any other purpose.

 

5. Transfer of your personal data
We may transfer your personal data to third parties who are located in third countries outside the European Economic Area (EEA). This transfer of data outside the EEA is lawful if the recipient of the data is located in a country that provides an adequate level of protection following an adequacy decision by the European Commission. It is possible that some of these countries do not have equivalent data protection legislation to protect the use of your personal data. In this case, appropriate safeguards must be put in place, such as standard contractual clauses.

 

6. Deletion of cookies and additional information about cookies

If you have given us your consent by clicking the relevant button in the cookie banner, you can withdraw this consent at any time. You can do this by deleting the cookies stored in your browser.

Some cookies are already deleted when you close your browser (session cookies). Others remains on your device until they expire or until you delete them from the cache (permanent cookies or tracking cookies), as these cookies enable us to remember things about you when you visit our Website again.

You can prevent cookies from being placed or delete cookies that have already been placed by changing your settings in your browser. You can find help with changing these settings on the website of the browser you are using. With most browsers, the help function in the toolbar also provides information on how to prevent your browser from accepting new cookies, what you need to do for your browser to notify you when you receive a new cookie, or how to disable cookies completely. Please note that not allowing cookies when visiting the Website may lead to some or all of the functions of the Website not working properly.

You can find more information about cookies and how to delete them at www.allaboutcookies.org, or visit www.youronlinechoices.eu, where behavioural advertising and online privacy are further explained. These websites are only available in English and are not affiliated with our Website or company.

 

7. Your rights

You have the right to access information held about you and to obtain a copy of the information we hold. If your personal data have changed, you have the right to ask us to correct, amend or delete the out-of-date, incorrect or incomplete data we hold about you. You also have the right to restrict the processing of your data and to object to the processing of your personal data. Furthermore, you have the right to receive the personal data concerning you, which you provided to a controller, in a structured, commonly used and machine-readable format and to transfer these data to another controller.

If you have any questions regarding this Cookie Policy or how we process your personal data through cookies or if you wish to exercise your rights, please contact our Data Protection Manager at the e-mail address gdpr@cheops.com.

You have the right to lodge a complaint with the Data Protection Authority if you are not satisfied with our response to your requests. If you would like more general information about the processing of your personal data or about your rights and how to exercise them, please refer to our Privacy Policy.

 

8. Changes to this Cookie Policy

We may amend and update this policy from time to time to ensure that the policy describes what cookies are being used and how we process your personal data at any given time. The updated version of this policy will be posted on the same web page and will take effect immediately upon publication. Please return to this page regularly to ensure that you are always aware of what information we collect and process, how and under what circumstances your data are used and in which cases we share your data with third parties.

If you would like more information about how we process personal data and the use of our Website, please refer to our Privacy Policy.

 

Version 5 March 2021

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