For the last 15 years, logistics service provider Haeger & Schmidt Logistics Belgium has been able to count on Cheops, a managed service provider with in-depth knowledge of the sector.
Thanks to this partnership, their IT systems have been continuously available, secure and future-proof. The type of support Cheops has provided ranges from proactive management to strategic advice and on-site expertise, allowing the company to remain fully focused on its core activities.
The predictability provided by Cheops Managed Services gives me the confidence to invest more consciously and align IT decisions with our long-term objectives.
- Frederik Ringoot, IT, quality & customs manager at Haeger & Schmidt Logistics Belgium
About Haeger & Schmidt Logistics Belgium
- Logistics service provider specialising in inland shipping, rail, trans-shipment, and international forwarding of steel and other products.
- Based in Antwerp and part of the Felbermayr Group.
- Counts 32 employees and operates in a sector undergoing digital transformation.
Challenges
- Guaranteeing IT continuity in a sector where downtime is not an option.
- Limited internal IT capacity in need of support and expertise.
- Increasing digitalisation and automation of logistics processes.
- Complex security requirements, including through integrations with customers and the supply chain.
Our solutions
- Managed Services by Cheops: proactive management and monitoring of server, network and endpoint infrastructure via the Cheops Business Technology Platform.
- Professional services: on-site IT expert for day-to-day support, optimisation and onboarding.
- Security approach: implementation of endpoint detection and response and optimisation via Microsoft Secure Score.
- Cloud transformation: migration to Microsoft 365 and Oracle Cloud, including support for integration and security.
- Strategic advice: guidance on topics including NIS2, AI policy and future IT developments.
Results
- High system availability and minimal downtime thanks to proactive monitoring.
- Predictable IT costs and more aligned investment decisions.
- Increased security level, with a significant improvement in the Microsoft Secure Score.
- More efficient processes through automation and digitisation of document flows.
- Flexible and future-proof IT environment, largely in the cloud.
- Strong collaboration, with Cheops acting as a strategic partner and sounding board.
Whether it’s about customs processes, automating transport documents, or IT security: thanks to their expertise in our sector, Cheops understands the impact on our business.
- Frederik Ringoot, IT, quality & customs manager at Haeger & Schmidt Logistics Belgium
Read the full case study
Discover how Haeger & Schmidt Logistics Belgium has relied on Cheops for continuity, security and strategic IT advice for 15 years.